We aim to empower you with the knowledge and skills to acheive the right combination of activity and nutrition for your lifestyle. Have a look through the services we provide and call us to discuss your specific needs.
Fees
CANCELLATION POLICY
This cancellation policy applies to all appointments including all prepaid packages. Where a client is rescheduling the same terms apply as with cancellation.
Cancellations for all appointments with STEP BITE STEP must be received at least 24 hours before your appointment in order to avoid being charged for your appointment. Clients who do not cancel with 24 hours notice will be charged for the cancelled appointment.
If you need to cancel a session, please call: 42970606.
Tardiness (lateness) Policy
This Tardiness policy applies to all appointments including all prepaid packages.
Clients are expected to be available to commence appointments at the start time of the scheduled appointment. A late start time does not entitle a client to a late finish time - the appointment will not go longer than the scheduled appointment finish time.
Expiration Dates on Packages
Any Personal Training (PT) sessions or Waist Loss reviews that remain after the expiration date will be forfeited. Clients are encouraged to reschedule cancelled appointments within 5 to 7 days to avoid losing sessions beyond expiration dates.
o PT x 5 sessions: 2 months from the date of purchase
o PT x 10 sessions: 3 months from the date of purchase
Thank you for understanding our business is built around appointments and that we want you to be as committed to achieving results as we are.
For Prices on specific services please contact us
